Knowledge Base

Cancel a service

If a service already has an invoice generated, then you cannot directly cancel it. It will be suspended and cancelled eventually. You can open a ticket prior to this to have the service removed earlier.

If your service has not been renewed, follow these steps:

  1. Find the service you wish to cancel in your list of Services
  2. Click the Manage button on that line of the service
  3. Click on the red Cancel Options button
  4. Your cancel choices will be:
    4.1. At End of Term
    4.2. Immediately
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